Reference

How bdtfan Handles Your Personal Data

When you use your account on bdtfan — whether you're depositing via bKash, checking your wallet, or browsing the lobby — we collect certain data to keep that experience working.

Account data is yours to accessbKash, Nagad, Rocket wallet details handled securelyNo data sold to third partiesYou can request deletion at any timeApplies where local law and eligible regions permit

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption on every page, including the deposit and withdrawal screens where your bKash, Nagad, or Rocket reference numbers pass through. Account access is protected by OTP verification — each login attempt on a new device triggers a one-time code sent to your registered number. We do not share your personal data with advertisers. Third-party service providers who help us run the platform — such as payment processors handling your mobile wallet transactions — are bound by data agreements that limit what they can do with your information.

SSL on All Pages

Every connection to bdtfan runs over SSL, including wallet deposit screens where bKash, Nagad, and Rocket references are entered. Your session data does not travel in plain text.

OTP Account Verification

New device logins require an OTP sent to your registered mobile number. This step stops unauthorised access even if someone else knows your password.

Cookie Controls

We use functional and analytics cookies. You can block non-essential cookies through your browser settings at any time without losing access to your account or wallet.

Data Retention Policy

We keep transaction records — including bKash, Nagad, Rocket payment references — for as long as applicable regional rules require. Once that period ends, records are deleted or anonymised.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct, or request removal of your personal data, our support team is the direct route. You can also ask us to explain exactly what data we hold on your account — including your payment history linked to bKash, Nagad, or Rocket transactions. We aim to respond to data requests within a reasonable period, and we will confirm receipt of your request by the same channel you used to send it.

Live Chat Open the chat widget from any page on bdtfan. Identify your account and state your privacy request clearly. We log the conversation and follow up on the same thread.

Email Support Send your data request to our support address shown in the account help section. Include your registered contact detail so we can verify your identity before acting.

Account Help Centre Log in and go to the Help section inside your account dashboard. From there you can raise a formal data query and track its status without leaving the platform.

Data We Collect and Why We Hold It

bdtfan Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you register — this includes the mobile wallet you use, whether that is bKash, Nagad, or Rocket. Every deposit and withdrawal creates a transaction record that we keep for verification and

1
fraud prevention. We also collect device identifiers and session data when you log in from your phone or browser, so we can maintain account continuity across sessions. Cookies track which pages you visit and how long you stay; you can adjust cookie preferences through your browser
2
at any time. We do not collect payment PINs or full wallet account credentials — those stay inside your bKash, Nagad, or Rocket app. If you contact our support team, that conversation is also stored so we can follow up accurately. Data retention periods depend on
3
legal requirements in your region; we hold transaction records for as long as required under applicable rules. Access to this platform and the scope of data we process both depend on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Questions About This Privacy Policy

Here are the questions we hear most often about how bdtfan handles personal data. If your question is not covered below, reach out through live chat or account help and we will give you a direct answer.

We store your name, contact number, email address, and the mobile wallet method you register — such as bKash, Nagad, or Rocket. We also keep a record of your deposit and withdrawal transactions.

Yes. Send a deletion request via live chat or email. We will verify your identity first, then process the request. Some transaction records may be retained if required by applicable regional rules.

We do not sell or share your wallet details with advertisers. Payment processors who handle your bKash, Nagad, or Rocket transactions receive only what is needed to process the payment and no more.

Log in and raise a data access request through the Help section, or contact us by email. We will confirm what we hold on your account within a reasonable timeframe after verifying your identity.

We use functional cookies to keep your session active and analytics cookies to understand how the platform is used. You can block non-essential cookies through your browser without losing account access.

The scope of data processing and your rights under this policy depend on your local law and the eligible regions where bdtfan operates. Check local regulations to confirm what applies to you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoFAQ

How bdtfan Handles Your Personal Data

Data Handling, Cookies and Account Security

SSL on All Pages

OTP Account Verification

Cookie Controls

Data Retention Policy

Reach Us About Your Privacy

Your Questions About This Privacy Policy

01 What personal data does bdtfan store when I register?

02 Can I ask bdtfan to delete my account data?

03 Does bdtfan share my bKash or Nagad details with anyone?

04 How do I find out what data bdtfan holds on me?

05 Does bdtfan use cookies, and can I turn them off?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

Related pages

Related pages